Where can the Delvetech Tickets and Events solution are used? The Tickets and Events solution can be used in any business which coordinates frequently-changing events with ticket sales, either online, through a central location, or both.
Features:
- Order processing
- Sales Order Processing ensures smooth running of entire order and sales process
- Create, view and edit ticket templates (e-tickets, season ticket etc)
- Add calculation rules for tickets - surcharges such as delivery, booking fee etc
- Payments made safe and easy for customers purchasing via your website
- Payments can be processed via the website or through the extranet
- Facility for part-payments promotes customer confidence
- Automatic renewal prompts encourage repeat customers
- Events calendar allows you to organize, priorities, assign and monitor activities
- Link between schedules ensures tasks get completed on time
- Easy to adjust schedules as required
- Travel management - ensures all attendees reach the event location on time
- View status of orders and customer queries
- Functionality to add images, descriptions and edit new event information
- Group events into relevant categories (arts, charity, sports, corporate etc)
- Create event templates which can be adapted and modified to other events
- Accurate purchase order and supplier management
- Efficient task and resource management
- Manage documents easily and efficiently
- Customer Relationship Management (CRM)
- Easily update, close or reschedule tasks
- Data need only be entered once, then saved and distributed
- Automatic email and text notifications of event details, confirmations etc
- Online booking
- Telesales
- Field Sales
- Informative, engaging and attractive public website encourages sales and return visits
- Real-time reporting - track performance and react quickly to issues
- Website monitoring and reporting
Modules:
- E-Commerce Website
- Scheduling
- Sales Order Processing
- Purchase Order
- Supplier Management
- Content Management
- Customer Relationship Management
- Accounts
- Mobile Workforce
- Payment
- Integrated Communication
- Marketing